Ensuring our performances are accessible to all members of the public is important to us and where possible, we will do our best to accomodate your access requirements.

If you have any further accessibility requests, please do not hesitate to reach out to us by email.

To make your visit more enjoyable, Theatre on Kew provides:

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Ticketing

Free admission for one Essential Companion of a paying guest with a disability.

Please select an additional Essential Companion ticket when making your ticket selection. Proof of disability and Essential Companion ID will be required upon entry.

Visitors with a disability qualify for a concession ticket.

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Accessible Parking

The nearest Blue Badge parking is available on Lichfield Road. Spaces on Lichfield Road are limited, additional Blue Badge parking locations can be found on neighbouring streets; Leyborne Park, Burlington Avenue and at Kew Gardens Station.

Off-street parking can also be found at the National Archive Carpark. Please keep in mind that the commute from the carpark to the Victoria Gate entrance is approximately 15 minutes. Parking at the National Archive will not be available for evening performances.

To see the local authority’s information on Blue Badge parking, please click here.

Kew is unable to reserve specific spaces for guests, so we advise leaving plenty of time to secure a parking space closest to Victoria Gate.

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Getting Around

The Gardens are largely flat, with tarmac paths in most places.

If you require assistance, please ask a member of staff who will be happy to help.

The Gardens are under a flightpath and there are often vehicles and machinery at work throughout the Gardens. This could affect those who experience sensory sensitivity.

Wheelchairs are available to borrow at the Victoria Gate entrance. Advance booking is essential.

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Accessible Toilets

The nearest accessible toilets to both performances (A Midsummer Night's Dream, The Wind in the Willows and The Dream Fairies) are at the Victoria Gate entrance.

There are also unisex accessible toilets within easy reach of all the main attractions, cafés and gates. These are marked on our map of the Gardens.

If you require assistance, toilet facilities at Victoria Plaza are attended regularly.

There is a specialised adult changing facility equipped with hoist and changing bench near Brentford Gate. You will need to bring your own sling and ask for the key at the ticket desk at Brentford Gate.

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Accessible Toilets (Wakehurst)

Accessible toilets are positioned in the Visitor Centre, by The Stables restaurant, beyond the Walled Garden and in the Millennium Seed Bank.

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Mobility Scooters and Wheelchairs

Wheelchairs are available to borrow at the entry gate, though supply is limited. There’s no need to book, so please ask when you arrive.

Mobility scooters are available to borrow at the Victoria Gate entrance. Advance booking is essential. Bookings are for daytime use only.

You are welcome to bring your own scooter if it is a pavement-use mobility scooter limited to 4mph.

Please note that mobility scooters are not suitable for lawn area's of the gardens.

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Additional F.A.Qs

Is the venue accessible?
All Theatre On Kew performances take place on the grass. It should be noted that some areas of the grounds at the performance sites are uneven and special care should be taken whilst moving around the site.

Are guide dogs allowed?
Guide dogs or registered disability assistance dogs are allowed within the Gardens. Other animals are not allowed.

Can I bring my car into the gardens?
No, private cars may not drive into the Gardens. Guests to the Gardens arriving with accessibility concern must use Blue Badge parking outside the Gardens.

Do you have hearing loops or BSL translated shows?
Unfortunately, we are unable to offer these services at this time.

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If you have any queries regarding accessibility at Theatre on Kew, please get in touch via hello@theatreonkew.co.uk